Managed Services
"Being a Managed Services Provider Means..."
System Management 24/7
A Managed Services Platform (MSP) is a “leave the lights on” managed services that allows for continuous system management. Our Managed Services Software helps monitor and repair your network without human intervention.
This is what Network Hero was designed to do. Our managed services software monitors your systems 24-hours a day, 7-days a week, looking for any sign of trouble. It checks application logs, security logs, virus logs, backup logs, monitors disk space, drive health, hardware statistics, looks for new or missing applications, and much more. Then we automatically apply the needed patches, hotfixes, and security updates, and if it can't automatically resolve an issue, it notifies one of our technicians, or your onsite IT staff. Network Hero offers continuous network monitoring and IT asset management for all your company's system management needs.
Term Definitions
Managed Services - a managed service provider is a company that manages information technology (IT) services for other companies via the Internet.
System Management - System management refers to enterprise-wide administration of distributed computer systems. Systems management is strongly influenced by network management initiatives in telecommunications. System management may involve one or more of the following tasks:
- Hardware inventories
- Server availability monitoring and metrics
- Software inventory and installation
- Anti-virus and anti-malware management
- User's activities monitoring
- Capacity monitoring
- Security management
- Storage management
- Network capacity and utilization monitoring
